You will need your tax invoice receipt available as information on this is needed as proof of purchase. Refunds will be credited against your original method of payment, eg to the credit card you used to make the purchase. If you would like to return a product but cannot get to a store then please contact us on Monday — Friday 8. Make sure you have your order details handy.
We apologise if you have received a product that is faulty, or if you have received the wrong product. You are welcome to an exchange or refund.
What are Amazon Warehouse Deals?
If you have ordered something through Red Alert and wish to return it you can follow the returns process outlined above and return it to your local store. For Red Alert products we only offer refunds, not exchanges. If you have ordered something online and received the wrong product, we apologise and you are more than welcome to an exchange or refund. Under the Consumer Guarantees Act you are entitled to have your product repaired, replaced or refunded. All products supplied by The Warehouse are vigorously tested to international standards.
What Are Warehouse Deals by Amazon?
However, as with any mass produced products, there will always be the probability that a tiny percentage may exhibit a fault, which is why we provide a full one year warranty on all goods. Alternatively you can return the product to your nearest Warehouse with proof of purchase. If you suspect your product has been damaged during delivery please do not throw away the parcel or cover in which the product came as Courier Post will need to inspect it.
If a product is temporarily out of stock it will be placed on backorder and you will be notified, if an item on backorder cannot be sourced within 5 working days we will refund you for that item. Occasionally our stock level information is incorrect; we work to ensure this doesn't happen but if a Clearance item is out of stock you will be notified and refunded. All Spark mobile phones returned for repair will be sent to Telegistics for assessment.
This service may take up to 14 days. If your phone is under the manufacturer's warranty, the phone will be repaired by Telegistics and the bond will be returned to you together with the repaired phone. Very good items, while in perfect working condition, may be missing minor accessories, display cosmetic damage, show obvious signs of use or possess new packaging. Items with more significant damage receive the "Good" classification.
The "Acceptable" label indicates the item may have missing accessories, missing manuals, new packaging and physical defects like dents and scratches. Amazon Warehouse Deals are still subject to regular shipping costs.
The individual offer's page will indicate if the item is eligible for free Super Saver Shipping or Free 2nd Day Shipping. Amazon Warehouse Deals doesn't ship to international addresses. No deals are final, and Amazon guarantees satisfaction. If for some reason you're not satisfied with an Amazon Warehouse purchase, you can return the item in its original condition for a full refund within 30 days. Amazon will pay the return shipping cost if it's responsible for the error.
William Lynch has been a freelance writer for the past fifteen years, working for various web sites and publications. He is currently enrolled in a Master of Arts program in writing popular fiction at Seton Hill University. He hopes to one day become a mystery novelist.
Skip to main content. Amazon Renewed products sold by third-party sellers, follow the standard day Amazon return policy. A warranty card is supplied with your product, which contains all the third-party seller's contact information. If your Amazon Renewed item is defective, and falls outside the return window, please reach out to the third-party seller to file a warranty claim.
Baby items can be returned within 90 days of receipt of shipment. Breast pumps must be returned unused in their original condition with the factory seal and packaging intact. Baby products Fulfilled by Amazon qualify for free return shipping. If the item detail page includes "Free Returns" messaging, the product is eligible for free return shipping. If your return is not a result of an Amazon error, we won't refund the original shipping fees.
You can return clothing and accessories up to 30 days after the delivery date. Free Returns are available for select clothing. You'll see "Free Returns" messaging on the detail page for items that qualify. Returns on custom, handmade products that have had different customization options, including any configurations, inscriptions, or designs such as engravings, stamps, monograms, embroidery, embossing, etching or carving are as follows: Notify the third-party seller within 14 days of receipt.
Due to personal configuration, inscription, or design on these products, the third-party seller is not required to accept returns or exchanges unless the products are damaged or defective upon arrival. If there is a misspelling or error in the configuration, inscription, or design due to a mistake by the third-party seller, you are protected per the Amazon A-to-z Guarantee.
Amazon.com Holiday Return Policy
All product packaging such as boxes and if applicable; certificates of authenticity, grading, and appraisal must be returned with the item. Products missing all their applicable tags are not acceptable for return. Fresh flowers, live indoor plants, or insects are not returnable to Amazon, but may be refundable. Pet food and similar products are not returnable to Amazon, but may be refundable.
Software and video games can be returned for a full refund within 30 days of purchase.
What are Amazon Warehouse Deals?
Theme park tickets are not returnable after purchase. If you're not completely satisfied with these brands at any time, we are happy to give you a full refund:. Items purchased from your Amazon Wedding Registry as a gift can be returned within days of delivery. Items purchased by the registry owner are subject to the standard day Amazon.
We're proud of our products.
If you don't love them, we're happy to give you a full refund up to days after you receive the product. While we're unable to respond directly to your feedback, we'll use this information to improve our online Help. Your Amazon. About Our Returns Policies Amazon. Table of Contents Amazon. Wedding Registry Items. Was this information helpful?
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